Shipping policy

 

MOQ for free delivery $800

Cut-off time for next-day delivery
Monday to Saturday: please order before 15:00 for next-day delivery.

Sundays: Orders are prepared and dispatched on Monday, and delivered to you on Tuesday.

Public holidays: Orders will be prepared and dispatched on the next working day, and will be delivered one day later.
 
Delivery Charge
-Free delivery for orders over $800
-For orders below $800, $80 of delivery charge
 
 Service Coverage:

• Our delivery service coverage area includes Hong Kong Island, Kowloon, New Territories and part of the Islands District (Chek Lap Kok, Ma Wan, and most areas in Lantau Island including Tung Chung, South Lantau, Mui Wo and Discovery Bay)

• We currently cannot deliver to remote islands including Lamma Island, Cheung Chau, Peng Chau and other islands and restricted areas.

Delivery Time Slot: 

Kindly add a note to your order to inform us of your preference. We’ll try our best to match your preferred time, but deliveries are handled by a third-party courier and are subject to traffic conditions and routing, so we can’t guarantee an exact timing.

If you have the SF Express app, you can easily track your order and get real-time updates. We will send you your waybill number after your purchase, Use the waybill number to check the ETA and the app will provide a contact number for you to contact your delivery courier directly.